FAQs

FAQs

  • Will my 4-6 seater pedicab be insurable?

    • 4-6 seater pedicabs can only be approved if they are manufactured or modified by an insured manufacturer or design engineer/fabricator/welder who carries liability insurance.
    • A certificate of liability insurance from the manufacturer/fabricator/welder, as well as photos of the unit, will be required to gain insurance upon binding/renewal from the insurance carriers.
  • What are the new requirements for event operations?

    For Event Organizers (if insured through us):

    • We will need a list of all drivers and information 30 days prior to the event.(See Spreadsheet below)
    • There will be a charge of approximately $150 per event cab being used for the event.
    • You will be responsible for payment prior to issuance of endorsement.
    • Changes may be made to the roaster of drivers up to 7 days prior to the event (limited to a maximum of 10% of the total drivers).We will need complete information for any changes.
  • How quickly do you return messages?

    The fastest way to get a response from our office is through email.  All calls will be responded to via email within 24 hours or via phone within 48 hours.

  • Why do rates increase?

    Due to the volume of claims nationwide, rates per unit may increase. This is in no way a reflection of your individual claim history, rather the carrier’s way of protecting against such risk.

  • What are the repercussions if I cancel my policy mid-term?

    The policy is written on an annual basis. If you cancel mid-term for a discretionary reason, the carrier may require 100% minimum earned premium upon reinstatement later. If 100% minimum earned premium is required, we must have payment in full before binding coverage. We will not be able to generate a finance agreement.  

  • How do I make my payment?

    We are no longer able to facilitate taking monthly payments through our office. If you have financed, you will need to use the “Make a Payment” portal on this site, or call the finance company (Northern Investors Company: 1-800-767-7345) directly to make that payment.


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